Everything you need in one place.
Whether you're preparing for your first appointment or looking for helpful information after your visit, our Patient Resources page makes it easy to find what you need.
Quick access
The information you need, at a glance.
Jump straight to the resource you're looking for. Each section is designed to answer your question quickly, so you can get back to what matters most.
New Patient Information
What to know before your first visit — how to become a patient and what to expect.
About your first visitAccepted Insurance
Review the plans we accept and learn about our transparent self-pay options.
View insurance & self-payOffice Hours & Location
Find our Olympia Fields clinic, hours of operation, parking, and directions.
Visit our clinicPatient Forms
Any required intake information will be provided through our secure scheduling system.
Schedule a visitPrescription Refills
How to request medication refills and what to expect during the process.
Refill guidanceFrequently Asked Questions
Quick answers to the most common questions from our patients.
Read FAQs
Preparing for your visit
A little prep goes a long way.
Arriving prepared helps us make the most of your time together — so we can focus on you, not paperwork.
Please bring the following.
- Government-issued photo ID
- Insurance card (if applicable)
- Current medication list
- Specialist records (if requested)
- Recent lab results (if requested)
- Questions you'd like to discuss
Set up for a smooth appointment.
- Stable internet connection
- Camera-enabled device
- Quiet, private location
A secure video link will be provided ahead of your appointment.
Prescription refills
Need a medication refill?
We aim to make the refill process simple and predictable. Here's what to keep in mind so your medications stay on track.
For urgent medication concerns during business hours, please contact our clinic directly. In an emergency, call 911.
Call (773) 848-2006- Step 1
Request in advance
Please request refills before your medication runs out to avoid interruptions in your care.
- Step 2
Allow processing time
Refills are handled during regular business hours. Complex requests may require additional time.
- Step 3
Some renewals require a visit
Certain medications require an updated evaluation or follow-up appointment before they can be renewed.
Laboratory & diagnostic testing
Testing that supports your care.
When labs or imaging are part of your visit, here's what to expect.
Recommended when appropriate
Your provider may recommend laboratory testing or imaging as part of your evaluation or ongoing care.
Reviewed and discussed
Results will be reviewed by your provider and discussed with you in the way that's most appropriate for your care.
Outside billing may apply
Laboratories and imaging centers outside our office may bill you separately for services they provide.
Common Questions
Patient resource questions.
Refills, records, lab results, and preparing for your visit.
How do I become a new patient?
You can request an appointment through our secure online scheduling system, or contact our clinic directly and our team will help guide you through the process.
What should I bring to my appointment?
Please bring a government-issued photo ID, your insurance card (if applicable), a current list of your medications, and any specialist records or recent lab results if we've requested them.
How do virtual visits work?
After you schedule a virtual visit, you'll receive a secure video link ahead of your appointment. You'll need a camera-enabled device, a stable internet connection, and a quiet, private space to meet with your provider.
Can I request prescription refills?
Yes. Please request refills before your medication runs out and allow adequate time for processing. Some medications may require a follow-up appointment before they can be renewed.
How will I receive my test results?
Your provider will review your results and follow up with you in the way that's most appropriate. Depending on the results, this may be through a message, a phone call, or during a follow-up visit.
What if I need specialist care?
If specialty care is recommended, your provider can help coordinate a referral and support you as part of your overall care plan.
Still deciding? Booking takes about two minutes.
You can choose an in-person or virtual visit as you book — and if you'd rather ask a person first, we're glad to help.
- What happens nextPick a time on our secure scheduler, then get an instant confirmation by email or text.
- How long it takesBooking takes about two minutes. Most new patients are seen within a few days.
- What to have readyYour insurance card or self-pay preference, a photo ID, and any current medications.
Patient Experience
The first visit that set the tone.
My first visit set the tone for everything after. Thoughtful intake, a real conversation, and a provider who explained the why behind every recommendation.
Need additional help?
We're here to help.
If you can't find what you're looking for, our team is happy to assist you — before your appointment, after your visit, or anywhere in between.
Ready when you are.
Prepared, informed, and cared for — that's the experience we want every patient to have at Stable Health Care Services.
- What happens nextPick a time on our secure scheduler, then get an instant confirmation by email or text.
- How long it takesBooking takes about two minutes. Most new patients are seen within a few days.
- What to have readyYour insurance card or self-pay preference, a photo ID, and any current medications.
In-person & secure virtual visits available.